Q: Are you trading company or manufacturer ?
A: We have factory in many cities ( total amount for factory staff no statistical ). Tidebuy International headquarter is located in Beijing, have offices in guangzhou, shenzhen, suzhou, xi 'an, Hong Kong and overseas, with more than 750 high quality e-commerce talents from home and abroad. Later will also set up branches in more places.
Q: How long is your delivery time ?
A: Generally it is 5-7 days if the goods are in stock. 20-30 days for formal order. Normally depends on factory order quantity.
Q: Do you provide samples ? is it free or extra ?
A: Yes, offer the sample not free, we are doing serious business with you, and you are doing serious business with us. We pay more attention and cost in sample, we believe our product can bring more selling status for you, double sample fee we charge, but refund in bulk orders, it show the sincere for you for us.
Q: What is your terms of payment ?
A: TT, West union, Paypal. In bulk order, 30% deposit first, balance before shipping.
Q: Do you accept customize ?
A: Yes, customize order is highly welcome. We respect every customer 's ideas and designs.